Contact Us
We're here to help.
Whether you have a question about your membership, a delivery, an Orbit Card Show event or simply need some assistance, we'll do our best to get back to you as quickly as possible.
At Orbit Collectors Club, we believe great customer service is just as important as great parcels.
Email support
Email:
info@orbitcollectorsclub.com
We aim to reply to all enquiries within 1–2 working days. During busy periods, around new product releases or Orbit Card Show weekends, replies may take a little longer.
What can we help with?
- Membership enquiries
- Subscription payments
- Changing your delivery address
- Cancelling your membership
- Monthly parcel questions
- Golden Ticket enquiries
- Prize draw enquiries
- Damaged or missing items
- Orbit Card Show information
- General customer support
Company information
Orbit Collectors Club
Operated by MSTX Holdings LTD
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Before contacting us
You may find the answer you're looking for in our:
- Frequently Asked Questions
- Terms & Conditions
- Privacy Policy
- Refunds & Returns Policy
- Prize Draw Rules
Our promise
Orbit Collectors Club is built by collectors, for collectors.
We genuinely care about our members and are committed to providing friendly, fair and helpful customer support. If something hasn't gone quite right, we'll always do our best to put it right.